In Canada, as well as in all host countries, AFS offers an emergency telephone line 24 hours a day, 7 days a week.
Emergency telephone lines
- During office hours, from 8:30 am to 4:30 pm (Eastern Standard Time):
(514) 288-3282 or 1-800-361-7248
- After hours, call collect:
This last number puts you in touch with an employee of the AFS office in Montreal. When calling about an emergency situation, please provide the student’s name, your name and telephone number, and the reason for your call, stating the degree of urgency. If you need to leave a message, someone should call you back within 30 minutes. If not, please call the emergency service again.